Privacy Policy

Jodie Nicola respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the EU General Data Protection Regulation (GDPR), as applicable.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. This includes information such as names, addresses, email addresses, phone, or any other information that can reasonable identify an individual, either directly or indirectly.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

What Personal Information is collected?

Jodie Nicola will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.

When you request contact from Jodie Nicola, you will provide your name, email address, contact number, the contents of your message and any other information you may choose to provide. This enables us to fulfil the request and make a follow-up email or call. The information also allows Jodie Nicola to update you with any service changes or items that may be of interest to you.

We may collect additional information at other times, including but not limited to, when you provide feedback, respond to surveys, provide financial or credit card information, change your email preference or communicate with our customer support.

How we use your Personal Information?

Jodie Nicola may use Personal Information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.

The Personal Information collected will only be used for the purposes that you consent to and may be used for the following purposes:

Responding to your contact requests received through our website
Provide you with information about our products and services
Administer our business activities
Manage, research and develop our products and services
Communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail. Including our email newsletter if you sign up for it.
Inform you about any changes
Send statements, invoices and payment
Investigate any complaints

If you choose to withhold your Personal Information, it may not be possible for us to provide you with our products and services or for you to fully access our website.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Third parties where you consent to the use or disclosure; and
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or a response to a law enforcement agency request.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

General Data Protection Regulation (GDPR) for the European Union (EU) Jodie Nicola will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.

We will only collect your Personal Information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

We will also process your Personal Information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.

We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.

We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as Personal Information relating to your sexual orientation or ethnic origin unless we have obtained explicit consent, or if it is being collected subject to and in accordance with the GDPR.

You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or guardian. We do not knowingly collect or process the personal information of children.

Your individual rights under the GDPR

If you are an individual residing in the UK or EU, you have certain rights as to how your Personal Information is obtained and used. We would like to make sure you are fully aware of all of your data protection rights:

The right to access – You have the right to request copies of your personal data
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete
The right to erase – You have the right to request that we erase your personal data, under certain conditions
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
The right to data portability – You have the right to request that we transfer the data that we have collected to another

Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy. We may ask you to verify your identity before acting on any of your requests.

Security of Personal Information

Jodie Nicola is committed to ensuring that the information you provide to us is secure. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect Personal Information against unauthorised use, loss and theft.

You are responsible for keeping any password you use for accessing our website services confidential; we will not ask you for your password (except when you log in to the courses section of our website).

Access to your Personal Information

You may request to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions, in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you wish to access your Personal Information, please contact us via email at jodienicola_@outlook.com.

Jodie Nicola will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at jodienicola_@outlook.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Policy Updates

Please be aware that this Privacy Policy may change from time to time and is available on our website.

Website

When you visit our website (www.jodienicola.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

Third Party Sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Jodie Nicola is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Jodie Nicola

info@jodienicola.com

Australia

Updated 07/10/2023